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Customer Support Options

Technical Support

Call or Text: (203) 234-4900

Email: help@granitecomm.com

Hours: Mon-Fri, 8:00am to 5:00pm

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For after hours emergency support, call: (203) 234-4900 option 3

Billing Support

Call or Text: (203) 234-4900

Email: accounting@granitecomm.com

Hours: Mon-Fri, 8:00am to 5:00pm

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My Granite Cloud Chat

Hello! Thank you for contacting Granite Communications. A representative will be with you shortly. We are available Monday Through Friday from 8 am to 5 pm ET. If this is an emergency, please call 203.234.4900. To open a support ticket you may email help@granitecomm.com.

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Thank you for contacting Granite Communications. Our offices are currently closed. Normal business hours are Monday through Friday from 8 am to 5 pm. Please contact our office during these hours for assistance. If this is an emergency, please call 203-234-4900 and select 3 for a service emergency.